Your details at SpeakMás
Details you share
SpeakMás Club uses your name, email, optional phone, goals and schedule preferences to organize groups, distinguish Club or Academy interest and contact you. Teacher/coach applications collect experience, city, availability and declared credentials; they are separate from student requests. Do not include sensitive information or identity documents in public forms.
Accounts and memberships
Confirming a presale email creates an account to view your membership. We keep holds, orders and payment status, credits, bookings, attendance and progress notes to manage your account and deliver sessions. Joining the waiting list does not purchase or book a session. Mercado Pago processes payment details; SpeakMás keeps the order and status, not your card details.
Coach referrals
If you use a coach code at checkout, we record the code, discount, verified purchase and commission to administer the program. The coach receives 5% of the amount paid after the discount on your first eligible purchase. They can view amounts and status for their referrals, not the buyer's name, email or payment details. Refunds and chargebacks reverse commission.
Providers and access
Campaign labels (source, medium and campaign) from promotional links help us identify which channels generate requests. We do not store the full referring page address. Requests and email delivery status use private Vercel storage. Supabase stores accounts, holds and membership records. Brevo sends confirmations and stores authorized contact preferences. Only authorized staff access private records; coaches see information needed for assigned sessions. Applicant details are not published.
Coach agreements and deposits
Private onboarding records your legal name, accepted agreement version and date, and deposit authorization. It collects account holder, bank, country and CLABE or account/routing to prepare payouts. Bank details are encrypted; only authorized payment staff can reveal them and access is recorded. Your dashboard shows the bank and last four digits. Do not email bank details or enter them in public forms. Update your account in Team or request corrections through support. Required acceptance records are retained to document collaboration and payments.
Messages and preferences
We send messages needed for your request, account or purchase. Prelaunch updates use the permission given in the form and your chosen interest: Club, Academy or guidance. Reply to our emails to correct preferences or stop receiving updates. Necessary purchase or session confirmations can still be sent.
Retention and requests
We keep information while needed to handle your request or account, manage payments and resolve obligations or issues. To request access, correction, deletion or withdrawal of permission, reply to a SpeakMás email or contact Instagram @speakmasclub. Include the email used and your request; we will verify identity before changing private records. Some payment records may need to be retained for applicable obligations.
Language and access
Your browser stores your ES/EN preference and access session to remember the language and keep you signed in. You can sign out or clear browser data. Avoid sharing email access links with other people.